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# Troubleshooting GPS and maps

> Canonical: https://pinflag.io/support/troubleshooting-gps-and-maps


Most on-course issues in PinFlag are the app being honest about a weak signal rather than a bug — an 'Adjusted' tag means you moved your own position because GPS wasn't good enough to trust, not that anything broke. Course geometry works offline once downloaded; the satellite imagery layered on top needs a live connection to stream.


*The PinFlag iOS app is in pre-release. Leave your email and we’ll tell you the moment it’s available.*


## Steps

1. **What the 'Adjusted' tag means** — Your position dot is normally driven by live GPS with no label at all. 'Adjusted' appears only when you've manually moved your position — it's an honesty tag, not an error: PinFlag is telling you this fix came from you, not the satellite.
2. **If satellite imagery won't load** — Course geometry (holes, greens, hazards) is cached on your device and works without a connection. The satellite picture underneath it streams live and needs one — if the imagery is blank or stuck, check your connection before assuming the course itself is broken.
3. **If distances or the SG number look wrong** — Check whether you've set today's real pin — until you do, PinFlag measures against an estimated green-center pin and everything reads Estimated, not wrong. A dash instead of a number means the ground under your aim or ball has no geometric basis to price, which is deliberate, not a glitch.
4. **If a course says 'Unavailable'** — This means the geometry for that course hasn't passed PinFlag's verification and quarantine checks yet on your device — it isn't a bug to report as broken. More courses go live as they're verified; there's no workaround for an unverified one.
5. **Still stuck?** — If something looks wrong beyond what's covered here, contact support with the course, hole, and what you expected to see — screenshots help.