PinFlag support runs on one address: support@pinflag.io, for account, billing, bug, and product questions from any golfer or coach. It is read by the team, not a general ticket queue.
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Email support
Write support@pinflag.io for account, billing, bug, or feature questions. Add your account email and, for on-course issues, the course and hole so it can be reproduced.
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Facility inquiries
Exploring PinFlag for a team or academy? Email support@pinflag.io too. Facility is early access, onboarded manually, so this starts that conversation rather than a self-serve signup.
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Billing changes
To change or cancel a subscription, use the billing portal in the app's Settings rather than email. It takes effect immediately through Stripe.