Support

Short, task-shaped guides — every instructional step verified against the shipped product. Can’t find it? Email support@pinflag.io or browse the FAQ index.

The app on the course

Getting started with PinFlag
Create your PinFlag account, see what's live today on the web dashboard for coaches and golfers, and learn what's ahead as the iOS app leaves pre-release.
Selecting a course
How course selection works in PinFlag: search verified courses, pick your tee, choose a round mode, and what an honest 'unavailable' course means.
Using live aim points
How PinFlag's aim reticle works: pan the map to any target, read live carry and leave distances, and understand the strokes-gained number by your aim.
Tracking shots during a round
See how shot tracking works in PinFlag: log a shot in one tap, undo a mistake, and resume a round after closing the app — even in a signal dead zone.
Placing today's pin
Setting today's real pin in PinFlag's on-course HUD upgrades your strokes-gained numbers from Estimated to Measured, and there's no shared pin database.
Troubleshooting GPS and maps
Fix common PinFlag issues: what the 'Adjusted' GPS tag means, why imagery needs a connection, and what an honest 'Course unavailable' screen means.

Accounts, coaching, and billing

Importing launch monitor data
How to import a launch monitor CSV into your PinFlag bag: which columns it reads, how units are handled, and why Club Profiles need a paid plan.
Coach accounts: rosters and join codes
How PinFlag coach accounts work: share a join code or send a claim link to build your roster, plus the roster caps for the trial and paid Coach plans.
Subscriptions and billing
PinFlag's plans and prices: Free, Golfer $19/mo, Coach $79/mo with a 14-day card-required trial, and Facility by early access — plus how to cancel.
Privacy and your data
How PinFlag handles your data: what it collects, exporting your rounds as CSV or JSON any time, and how accounts for golfers under 18 get extra protection.
Contact PinFlag
How to reach PinFlag support: use one email address for account, billing, and product questions, and a separate address for facility program inquiries.

The app on the course

Getting started with PinFlag

Create your PinFlag account, see what's live today on the web dashboard for coaches and golfers, and learn what's ahead as the iOS app leaves pre-release.

Selecting a course

How course selection works in PinFlag: search verified courses, pick your tee, choose a round mode, and what an honest 'unavailable' course means.

Using live aim points

How PinFlag's aim reticle works: pan the map to any target, read live carry and leave distances, and understand the strokes-gained number by your aim.

Tracking shots during a round

See how shot tracking works in PinFlag: log a shot in one tap, undo a mistake, and resume a round after closing the app — even in a signal dead zone.

Placing today's pin

Setting today's real pin in PinFlag's on-course HUD upgrades your strokes-gained numbers from Estimated to Measured, and there's no shared pin database.

Troubleshooting GPS and maps

Fix common PinFlag issues: what the 'Adjusted' GPS tag means, why imagery needs a connection, and what an honest 'Course unavailable' screen means.

Accounts, coaching, and billing

Importing launch monitor data

How to import a launch monitor CSV into your PinFlag bag: which columns it reads, how units are handled, and why Club Profiles need a paid plan.

Coach accounts: rosters and join codes

How PinFlag coach accounts work: share a join code or send a claim link to build your roster, plus the roster caps for the trial and paid Coach plans.

Subscriptions and billing

PinFlag's plans and prices: Free, Golfer $19/mo, Coach $79/mo with a 14-day card-required trial, and Facility by early access — plus how to cancel.

Privacy and your data

How PinFlag handles your data: what it collects, exporting your rounds as CSV or JSON any time, and how accounts for golfers under 18 get extra protection.

Contact PinFlag

How to reach PinFlag support: use one email address for account, billing, and product questions, and a separate address for facility program inquiries.