Troubleshooting GPS and maps

Most on-course issues in PinFlag are the app being honest about a weak signal rather than a bug — an 'Adjusted' tag means you moved your own position because GPS wasn't good enough to trust, not that anything broke. Course geometry works offline once downloaded; the satellite imagery layered on top needs a live connection to stream.

The PinFlag iOS app is in pre-release. Leave your email and we’ll tell you the moment it’s available.

1
What the 'Adjusted' tag means
Your position dot is normally driven by live GPS with no label at all. 'Adjusted' appears only when you've manually moved your position — it's an honesty tag, not an error: PinFlag is telling you this fix came from you, not the satellite.
2
If satellite imagery won't load
Course geometry (holes, greens, hazards) is cached on your device and works without a connection. The satellite picture underneath it streams live and needs one — if the imagery is blank or stuck, check your connection before assuming the course itself is broken.
3
If distances or the SG number look wrong
Check whether you've set today's real pin — until you do, PinFlag measures against an estimated green-center pin and everything reads Estimated, not wrong. A dash instead of a number means the ground under your aim or ball has no geometric basis to price, which is deliberate, not a glitch.
4
If a course says 'Unavailable'
This means the geometry for that course hasn't passed PinFlag's verification and quarantine checks yet on your device — it isn't a bug to report as broken. More courses go live as they're verified; there's no workaround for an unverified one.
5
Still stuck?
If something looks wrong beyond what's covered here, contact support with the course, hole, and what you expected to see — screenshots help.

The PinFlag iOS app is in pre-release. Leave your email and we’ll tell you the moment it’s available.

What the 'Adjusted' tag means

Your position dot is normally driven by live GPS with no label at all. 'Adjusted' appears only when you've manually moved your position — it's an honesty tag, not an error: PinFlag is telling you this fix came from you, not the satellite.

If satellite imagery won't load

Course geometry (holes, greens, hazards) is cached on your device and works without a connection. The satellite picture underneath it streams live and needs one — if the imagery is blank or stuck, check your connection before assuming the course itself is broken.

If distances or the SG number look wrong

Check whether you've set today's real pin — until you do, PinFlag measures against an estimated green-center pin and everything reads Estimated, not wrong. A dash instead of a number means the ground under your aim or ball has no geometric basis to price, which is deliberate, not a glitch.

If a course says 'Unavailable'

This means the geometry for that course hasn't passed PinFlag's verification and quarantine checks yet on your device — it isn't a bug to report as broken. More courses go live as they're verified; there's no workaround for an unverified one.

Still stuck?

If something looks wrong beyond what's covered here, contact support with the course, hole, and what you expected to see — screenshots help.